How to Automate Monthly Report Narratives Without Letting AI Invent Wins

A hand marking up a printed report draft in red pen next to a laptop showing tracked-changes edits, illustrating the human review step in an automated reporting workflow

A practical architecture for generating report narratives with AI — and the guardrails that keep it from turning a decline into a success story. By David Henderson • Unwired Web Solutions • Updated September 2026 • 11-minute read DIRECT ANSWER To automate a monthly report narrative safely, keep the language model inside a controlled pipeline: […]

When a Spreadsheet Is a Better Interface Than a Custom App

A practical decision framework for choosing between a spreadsheet and custom software — the three-layer architecture that makes a spreadsheet behave like a real interface, and the signals that tell you it’s time to migrate. By David Henderson • Unwired Web Solutions • Updated September 2026 • 11-minute read KEY POINT The strongest angle is […]

Pulling Franchise-Level Data Out of a System That Doesn’t Want to Give It Up

Home office desk at night with a laptop showing a spreadsheet of franchise data next to a second monitor displaying a security login warning, alongside a notebook, phone, and coffee mug

How consolidating four disconnected tools across a 19-territory franchise network turned into a lesson about credentials, not code. By David Henderson • Unwired Web Solutions • Updated September 2026 • 7-minute read THE NUMBERS 19 territories · 4 disconnected tools consolidated · 12 months of Salesforce history · 3 years of GA4 + GBP history […]

The Agency Reckoning

A dim, empty advertising-agency office at dusk, with one desk lamp still lit beside a stack of old monthly retainer invoices and a laptop showing a chat interface

I’ve said it plainly before: my agency is already dead, people just haven’t started covering up the body yet. This post is the practical version of that sentence — what actually replaces the flat monthly retainer, and why AEO and GEO are an expansion of SEO rather than something that makes it obsolete. The old […]

Why AI SEO Content Can Pass Every Test and Still Need a Human Rewrite

Two printed page proofs side by side, one stamped APPROVED in green, the other covered in red-pen craft edits

AI can produce content that is accurate, compliant, optimized and technically complete — and still leave a good copywriter uncomfortable. That gap is what I’ve started calling client-proud versus copywriter-proud. The distinction came out of a real production discussion about AI-generated Google Business Profile content. We had a system that could produce dozens of usable […]

ChatGPT Got Goblin Brain, and OpenAI Had to Write ‘NO GOBLINS’ Into Its System Prompt

The company building artificial general intelligence just admitted its flagship chatbot developed a fantasy creature obsession — and the fix was literally adding “NEVER say goblin” to its instructions ⚡ Quick Answers What happened with ChatGPT’s goblin obsession? ChatGPT’s “Nerdy” personality mode accidentally learned that goblin and gremlin metaphors reliably scored high with users. The […]